No Return & Refund Policy

Thank you for shopping with Hygiene Zone.
To maintain the highest standards of hygiene and safety for all our customers, we follow a strict No Return & No Refund policy on all our products.

1. No Returns

Due to the nature of our products (personal hygiene & sanitary items), we cannot accept returns under any circumstances, including:

• Wrong size or product ordered
• Change of mind
• Opened, used, or unused products

Once an order is delivered, it cannot be returned for hygiene reasons.

2. No Refunds

All orders placed with Hygiene Zone are non-refundable. Refunds will not be issued once the order has been processed or delivered.

3. Order Cancellations

You may cancel your order within 1 hour of placing it, only if it has not been packed or shipped.
Once the order is processed, packed, or dispatched, cancellation is not possible.

4. Damaged or Wrong Product Received

Although we maintain strict quality checks, if you receive:

• A damaged product
• A defective piece
• An incorrect item sent by us

Please contact us within 24 hours of delivery with clear photos/video as proof.
We will verify the issue and, if approved, provide a replacement for the same product.
No refunds will be issued—only replacement.

5. Replacement Eligibility (Only in Rare Cases)

A replacement will only be provided if:

• The product delivered is damaged
• The wrong item was sent
• The product has a manufacturing defect

Note:
Products must remain unused and unopened for replacement approval.